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Hearing Aid Care

Our Hearing Aid Care

Our promise to you

Novus Hearing are here to guide you through the process of finding the best hearing solution for your needs, your lifestyle and your preferences. Our experience tells us that the best outcomes are achieved through our product expertise and our comprehensive assessment and fitting process.

We understand that hearing care is more than just selling a hearing aid. You can expect ongoing support and advice from the day you receive your hearing aids. Although hearing loss can change over time we will always endeavour to fit hearing aids that have sufficient reserve power to adapt to your needs for a minimum of five years.

We include our Personal Hearing Care, for every client. We not only get the right hearing aid for you, but we include a choice of a free assisted listening device to suit your lifestyle and we provide one to one consultations to help you get the most out of your hearing. To truly hear better, live better. 

Buy with confidence

Our packages of care are designed to give you maximum satisfaction and assurance. You will receive regular hearing tests every two years and you can make hearing aid service appointments whenever you need. All our hearing aids come with the following benefits:

  • We will always recommend the most clinically appropriate hearing aids for you.
  • If your solution isn’t ReSound, we’ll tell you.
  • No pressure to purchase – Yet get a full written quotation
  • Go ahead only when you are ready
  • Our pricing is transparent – no hidden costs and 0% finance
  • 60 day no-quibble return or exchange 
  • Total aftercare covers all your needs – cleaning, check ups, parts, batteries, repair all included
  • ReSound ONE price the same for RIE, BTE styles
  • ReSound Quattro 7 price the same for RIE, BTE, Custom styles
  • Yorkshire’s first choice for ReSound hearing healthcare

Should you prefer, we offer a bespoke and complete home assessment service free of charge by our fully DBS-checked clinical audiologists. There will be no pressure to buy on the day, a written quotation will be provided for you following your assessment.

Online hearing test

Want to quickly check your hearing? Our online hearing test provides a quick way to find out how well you’re hearing. The test takes only 3 minutes, and you can test your ability to distinguish certain words and numbers in a noisy environment. 

Lady with hearing difficulties

Book a Hearing Test

We provide comprehensive hearing assessments from experienced audiologists at our Wakefield hub. Appointments are 45 minutes long and cost £50.

Hearing Test Explained